Silver Service: Chauffeur Taxi Отзывы пользователей

I don't want to create an account

So I uninstalled it.

Absolute rubbish

Really this is your answer to uber, really!

Very poor

I have use this app to make a booking three times and it has failed to make the booking each time. The original app worked for making bookings and I used it many times. However in each version not sending an email confirmation of the booking is less than should be expected from a commercial application nowadays. Their competitors would do well to take note and provide a better product.

A terrible App and not much better service

No confirmation of booking. No simple status update. Impossible to determine if a car is coming to you or where the car is. And no guarantee of a Silver Service cab. If the cab cancels they don't communicate it. I can't want for Uber and the rest of the gang to get up to speed down here...

Horrible app, horrible service.

Using the app they still charge you a booking fee. Taxi services are about to change in a huge way and companies with terrible service, like Silver Service and Combined, are going to have to change. Skip the app and just call. It works better.

You are doomed if you forget your password

Worked once. Second time I tried to login and it says wrong password combination but there is no way to retrieve / reset your password. Tried a new email address and it says system error. Annoying .....

Old App Was Better

The new app doesn't allow you to select important or frequent destinations like "airport" from the list. It also crashed three times while I was making a booking.

Convinent

Wow just moved here from the gong. Pretty cool app for decent quality cabs

Bad User Experience

Never got alert taxi was coming, called base after 30 mins and they hung up on me. Bad, bad, bad

Rubbish App, Rubbish Service

This is the worst app combined with the worst service. In regards to the service, the taxi didn't show up twice in three days. The first time I thoguht it was a system mistake. The app firstly says they will SMS you on approach - they never did. Secondly , the app is terribly designed. It really should be saving some favourite locations. For instance , it should save your home address or let you save multipel favourite addresses so you don't have to keep typing it in. I was appalled by the chocking app, appallled even more by the shocking service.

Reflects poorly not only the company, but for Apple also

Booked cab. With an infant seat. Neither arrived! Late to airport. Spoke to 'silver service' staff - who were uninterested, unmotivated, incompetent (they 'work' at a cab call centre- what did I expect?) & were embarrassingly unhelpful. Hardly anything silver about their lack o service, cab or iPhone app. Avoid company at all costs.

Don't rely on it.

Used it for first time. All worked ok and confirmed. Taxi never turned up. Rang call centre, no booking. Result late to airport.

Ok, much room for improvement

This is the same review I wrote for your other app - mcabs. Why don't you combine the two apps and have a selection whether we want TCS or silver service rather than have 2 separate apps? App does what it says - hasn't failed me yet but could do with some extra features: - when selecting pick up and drop off destinations, how about letting me type the city names instead of scrolling through a huge list each time - how about function to email booking confirmations? - how about function to let me see current booking - how about function to let me cancel current booking - how about function to see when cab is on its way - how about letting me see previous bookings and select 'same as before' so I don't need to redo all the same booking details each time (especially helpful when I keep booking to go to the airport from home) Would be good to see some of these in a future update, right now app is extremely basic. Still good, but could be much better.

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